We do our best to ensure that the products that you order are delivered to you in full and according to your specifications. However, should you receive an incomplete order, or items different from the ones you ordered, or there is some other reason why you are not satisfied with the order, you may return the order, or any products included in the order, and receive a full refund for the items.

View full return policy

Please see the compliance information specific to this product outlined below.

The following information is provided by the independent third-party retailer selling this product.

Manufacturer
The following information outlines the contact details for the manufacturer of the relevant product sold on Fruugo.

• Daler-Rowney
• Daler-Rowney Ltd
• Daler Rowney House
• Southern Industrial Area
• Bracknell
• United Kingdom
• RG12 8SS
• [email protected]

Responsible Person in the EU
The following information outlines the contact information for the responsible person in the EU. The responsible person is the designated economic operator based in the EU who is responsible for the compliance obligations relating to the relevant product sold into the European Union.

• Daler-Rowney
•  Fabbrica Italiana Lapis ed Affini S.p.A
• Via XXV Aprile, 5
• Pero
• Italy
• 20016
• [email protected]